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WattShed Reach
The application that stalled gets a way back in.
Reach recovers the applications that stall: the resident who uploaded three of five photos, the household that never finished the form. It sends a plain text message with a signed link that lands the applicant exactly where they left off in the existing intake flow. It is deliberately simple: a standard message and a standard link into the same browser flow every applicant uses. There is no picture messaging, no phone-call mechanics, and nothing new for the applicant to learn.
What it does.
Notices stalled applications by their status, by rule rather than by someone remembering.
Sends a plain text message with a signed link straight back to the applicant's next step.
Lands the applicant in the same intake flow they started in, with nothing to reinstall or relearn.
Respects contact preferences and stops after a bounded number of reminders per application.
Reports recovery plainly: how many stalled applications came back and finished.
Who it is for.
Program administrators
Recover completions from applications already in the pipeline instead of paying to acquire new ones.
Funders watching conversion
Close the gap between applications started and homes actually served.
Community outreach teams
Follow up every stalled household the same way, without a call list.
How it works.
Spot the stall
A rule on application status finds the households that stopped partway.
Send the way back
A plain text message carries a signed link to the exact next step.
Count the recoveries
Completions that came back through a reminder are reported as exactly that.
What it does, and what it deliberately does not.
Reach does
Sends plain reminders with signed links into the existing flow
Reach does not
Does not ingest photos or applications over text message
Reach does
Follows contact preferences with bounded reminders
Reach does not
Does not call, spam, or add any new capture mechanism
Availability.
Offered per program, arranged with WattShed directly, on the program's own intake flow.
The rest of WattShed Applications
The other suites