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WattShed Queue

Every review lands with the right reviewer, in order.

Queue is the dispatcher in front of human review. Evidence checks, clearance decisions, and flagged files land in one ordered queue, and routing rules assign each task by program, region, and reviewer workload. Review stops being an inbox someone remembers to check and becomes a queue with an order, an owner, and a clock. Every assignment and handoff is recorded, so the review trail shows not just what was decided but who had it and when.

What it does.

  • Collects evidence review, clearance decisions, and flagged files into one ordered queue.

  • Routes each task by rule: program, region, reviewer workload, and escalation state.

  • Records assignment, handoff, and decision times, so review latency is measurable and auditable.

  • Escalates flagged or aging tasks by rule rather than by attention.

  • Feeds decisions straight back into the application's status machine, with nothing re-entered.

Who it is for.

Review teams

Work an ordered queue with clear ownership instead of a shared inbox.

Program administrators

See review latency and load per reviewer, and fix the bottleneck that is actually there.

Utilities and public program administrators

Show an auditor who reviewed what, when, and under which rule.

How it works.

01

Set the routing rules

Program, region, workload, and escalation rules define where each task lands.

02

Work the queue

Reviewers take assigned tasks in order, with the evidence attached.

03

Read the trail

Every assignment, handoff, and decision is timestamped on the record.

What it does, and what it deliberately does not.

Queue does

Routes and records human review work

Queue does not

Does not make or automate the review decision itself

Queue does

Measures review latency and load

Queue does not

Does not expose resident photos or addresses beyond the reviewing role

Availability.

Offered per program, arranged with WattShed directly, on top of Evidence and Liveness review flows.

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